Can I Unlock My Phone If I Still Owe Money On It

If you've ever received shoddy service from Dell, now's your chance for payback — literally.

Massachusetts lawyer general Martha Coakley's authority, along with 33 other state attorneys, reached a $3.35 million multi-state settlement with Dell and Dell Financial Services, for allegedly misleading consumers about financing terms, warranties and rebates.

$1.5 million of the settlement leave be deposited into an account specifically for customer restitution. The rest goes to lawyer fees, litigation, and other legal mumbo jumbo.

The suit began last year and highlighted the many ways in which Dingle treated its customers poorly, including but not limited to ne'er providing proper refunds, failure to provide prompt repairs, and misleading customers just about financing terms. PC World plunged into extensive interviews and research regarding these allegations in mid-2007.

Dell has yet to provide a release or comment happening its web page, but we can expect to hear something from them soon.

So how can you cash in? If you bought a Dingle product between April 1, 2005 and April 13, 2009 and experienced some of the following, you may be entitled to a slice of the money pie:

A problem with a Dell financing propose
A problem with a Dell rebate
A trouble with Dell financing
A problem with a Dingle repair, warranty or servicing

Hold up to the Dell Settlement Claims webpage (operating theater download the PDF form Hera), fill IT out and send it in by April 13, 2009. It's important to note that you may not experience restitution based on your claims merely hey, it's worth a shot.

The best part or so this lawsuit is how Dell has right away committed to ever-changing its offensive ways. Here are some of the ways — in less lawyerly language — Dell has to interchange its ways:

Dell cannot send you to a collection agency for late payments if you claim the debt is invalid with bearing documents.
Dell must mail rebate payments in a reasonable time that shall glucinium disclosed to the customer. If Dell doesn't disclose a timeframe, it has to be done within 30 days.
Dell must provide a receptacle for entirely customer complaints in the form of mailing and email addresses and facsimile numbers.
Dell cannot claim it provides warranty, on-site repair, operating theatre field support unless it first clearly states the customer first must consume telephone-based troubleshooting.
Dell must be super-clear about its credit offers. It must disclose terms and conditions, minimum monthly payment requirements, interest changes, funds charges, penalties, and more.

This lawsuit represents a big pull for customers. Hopefully it'll strike fear in the hearts of unusual companies accused of providing slummy service and unclear damage. In the meantime, discove if you can't get it to the man.

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